Frequently Asked Questions (FAQ)

Delivery

Timeframe

Timeframe: 3-4 working days (excluding the day of placing the order) for main centres. Outlying areas may require an additional day. Please note our offices are closed over weekends and no orders are processed during that time.

FREE Shipping

Your order will qualify for free delivery to anywhere within South Africa when you spend R750 or more on our Woodwick online store.

Shipping Fees

Orders to Major Centers under the above amount will be subjected to a flat fee of R120.
Orders to Outlying areas under the above amount will be subjected to a flat fee of R180.

General Enquiries

Please feel free to call us on 011 450 1614 or email us on [email protected].

Order Enquiries
Please feel free to call us on 011 450 1614 or email us on [email protected].
What payment options can I use when ordering online?

Pay with Payflex

Click here to learn more about Payflex.
Accepts VISA  and  MASTERCARD
Pay 25% of the total price upfront, then another 25% for the next three fortnights.

Card Payments
We accept MASTERCARD and VISA (worldwide) via PayGate.

Instant EFT
Select SiD Instant EFT via PayGate.

Generate Invoice for EFT
Simply checkout your online order and select “Generate invoice”, your order will sent to us and you will receive an email – our banking details are included within the order invoice attached to the email. Please ensure to forward your proof of payment to [email protected]

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